We bought a Decor-rest sectional sofa at Brault & Martineau and received it today. It looks very good but it is WAY too firm, much firmer than the one that we tried in store. We ordered the standard foam (not firm), so I don't understand what's going on. The sofa is very uncomfortable, and we are very disappointed.
- Approximate cost of services:
- $1,900.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
- Company Response
Good day Frederic. We still have not heard anything from you. We would really like to get in contact with you to speak more about this situation and try to resolve the issue. Please email us your details to Christina@Decor-Rest.com. Comfort is very
personal and we will be glad to meet your comfort needs as it is our priority. Hope to hear from you soon. Thank you!