Maurice in Kleinburg

Our front yard was fully interlocked this season. The porch was done with granite stone and needed matching elegant railings. That's where Pro Railings with the friendly, helpful and expert guidance of Armanui did an excellent job. Installed this morning and already recommended to two of my neighbors who actually rang our door bell to find out the manufacturer.

Ours is a newly constructed corner house in Kleinburg. We knew what we wanted – a front focused on curb appeal and a back with a beautiful atmosphere to enjoy my family and friends. The scope of the project included redoing the porch with flagstone, interlocking patio and pathways, plenty of trees and flower beds. We searched for contractors on Home Stars and shortlisted three. Jay of Green Side Up was the last contractor we met and he turned out to be exactly what we were looking for. The moment he introduced himself we straightaway knew we were in good hands. He was competitive in price and he presented a plan and schedule that met with our instant approval. In fact, his price was lower than the others and he offered much more landscaping. His crew headed by Pat is great to work with. They are professional yet friendly, polite and accommodating especially when you keep on fine tuning certain aspects. But the man who really makes things happen is Jay. He is professional, knowledgeable and readily available on text and calls. Above all, he’s a fine gentleman and I would recommend his services to anyone looking for quality at an affordable price. Our front yard is the envy of our neighbors ( wasn’t that the idea?) who keep asking for his contact.

Our house is brand new built six months ago. We wanted to finish the basement so our grand kids could enjoy. Traditional advice is to wait for two years but we went ahead after talking to four companies. Penguin was the most expensive. Despite that we went with them after meeting David. This man is really good at what he does. His high level of technical knowledge and his professionalism in presentation and negotiation clinched the deal. There were hiccups. But any project of this magnitude involving several trades working together will have its struggles. Most of them if not all could be solved by better communication. By this we mean quality and not quantity which is the problem here. Too many people interacting with you. Even the app is not updated or accurate. The only thing it does right is to remind you of payments that are due. The situation worsens and gets stressful when you have a project manager you met initially and never saw or heard from again. He along with all the others at the office will not return calls or respond to messages. However Penguin is blessed with the best trades who are highly skilled, friendly yet professional. The site managers make the difference. Without Vince, the finishing site manager (finishing maestro to us) this project would have been rated a 5 or6. With Vince coming in for the second half this rating jumps to 10 but we will take away 2 stars for the inefficient office staff . He is the best thing that happened to us. He was in way before the trades could come and left way after they'd gone.He kept us in the loop at all times. Every evening he would patiently explain what's been done and what to expect the next day. Any thing you pointed out to him was fixed promptly. In conclusion, we would highly recommend Penguin to any one but remind them that what matters is a good beginning and the satisfactory ending everything in between requires extra diligence and patience. My wife and I are excited about our new basement and look forward to our grand kids enjoying it.