Reviews

10/10

We love our new Napoleon Gas Fireplace, especially with the cool spring weather we have been having. Robin, Conner and Dan were very professional and their customer service exceptional -even helping me out when I had a mishap with the tiles. Our family room is where we hang out all the time and now it is more cozy/welcoming with the new fireplace. We highly recommend Fireplace West.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Kim. It's unusual for us to have a client keep working on the mantel finishes after we leave. Great client skill sets. We were happy to help out with a few broken tiles after the fact. Thx for the great review. Robin, Connor, Dan.