We were renovating our upstairs which included new floor, trim, popcorn ceiling removal and painting. The worst part of the job was the painters. They spilled paint on the floor, they didn't touch up their mistakes, they didn't sand down the mud properly, they didn't give two coats in some place. I spent a good deal of money on painting and after its all said and done I should have pocketed the money and done the job myself. I would not recommend these painters.
- Approximate cost of services:
- $15,000.00
- Company Response
Micheal, thank you for taking the time to provide your feedback. The vast majority of the time, our customers are extraordinarily happy with us so I must admit your review has caught us by surprise. We strive to make 100% of our customers happy, and even when we stumble we are typically able to quickly address any concerns. I had spoken to you and we had made arrangements for the crew to return to do the touch-ups. Even though we did a final walk thru with you and you were happy, in most cases when it is a larger project we know we need to return to touch up some areas. We have reached out to you to confirm a return date and are just waiting for you to reply. Hopefully, you will get the opportunity to reply back so that we can make things right for you.
29 years of being in business and thousands of previous customers and referrals may indicate that your posting was a bit premature.