Dave in Edmonton

Found out my 10 year old single-stage furnace had a crack in the heat-exchanger. Rather than pay to have a TRANE service company come out to fix it, I decided it was time to upgrade to a 2-stage, High Efficient furnace. I went and got 6 quotes in total. In the end, I decided to give the job to Weiss-Johnson, as they had installed the original furnace when my house was built just over 10 years ago. I was impressed with the installation, but soon afterwards is when I began experiencing issues with the furnace. There was an intermittent noise coming from the furnace when the blower fan was on low speed. The guys came out to fix this issue on at least 2 separate occasions, but the problem persisted. And there was also the issue with the duct work noise. I called Weiss-Johnson and spoke to Mark Johnson (Owner). I can't say enough good things about Mark! He was relentless in getting to the bottom of ALL my issues. He came out personally to work on my furnace. I'd also like to thank everyone else that helped solve the furnace problems, but I don't know their names. My furnace has been operating flawlessly since the last service call. The furnace runs so quiet! BTW: I installed a Daikin DM97MC furnace and a 50 Gallon Power Vented Water Tank. Love the fact I can control/view my furnace settings (limited) from my phone or pc. I can even adjust my heat/cooling from my phone or pc. I would 100% recommend Weiss-Johnson for your HVAC needs. I would also recommend Daikin.