Basement Flood and reconstruction
I returned home after work to find my basement had flooded. I worked to remove the carpet, and clearup the water until I realized I was in over my head as the water was still coming in. I called Canada restoration, Jorge (General Manager) and Jon (Regional Manager) came over. Jon located the cause of the flood almost immediately and got the water draining. Once Jorge and Jon were done assessing the damage they had a team come in to do cleanup and remediation. The team was friendly and always made sure to call ahead before arriving at my home. The reconstruction process went without a hitch. Everything was clearly defined in Jorge's quote and there were no issues making adjustments like selecting different paint colours. Jorge was my point of contact through the remediation and reconstruction process. He was very easy to work , always available to answer my questions and kept me up to date. Jorge worked with me to get financing in place and to keep the cost down as insurance was not covering anything. I'm very pleased with Canada's Restoration Services and would recommend anyone in a flood / water damage situation to give them a call.
- Approximate cost of services:
- $8,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are so glad the we could help with your water damage situation. It can be overwhelming to have to deal with.
Please know if there is anything we can do for you in the future, don't hesitate to give us a call.
-Laura, Customer Service