Reviews

10/10

I have used Express Rooter a few times before and I am happy each time! I will continue to refer this company to my family and friends! Thanks again Express Rooter!

Approximate cost of services:
$350.00
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Company Response

Hello Debora, thank you for sharing your positive feedback. We really appreciate your loyalty and we will continue to provide you and all of our customers with detailed and great customer service. Thank you again for your kind words, and thank you for choosing ExpressRooter Plumbing!!!

10/10

As always, I called ExpressRooter and they came to help me out. The work was done fast. Great service guy. Great office staff (so pleasant) and great price! Thanks again to all of you!

Approximate cost of services:
$450.00
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0/10

DO NOT USE THESE GUYS!!!! completely unprofessional!!! We originally purchased our pool from Seaway a while back. We have moved and brought the pool with us and as expected the liner ripped. We ordered a new liner through Seaway (Newmarket) and they charged us a lot of money. We told them the kind of pool along with the hight of the pool. They went ahead and ordered the liner and we went to pick it up. Well, as it turns out the liner they ordered was wrong. We let them know and they not only told us that they will not refund our money but they suggested we take them to small claims court!!! We called this company because they were who we bought the pool from and we thought they knew what they were doing......it is obvious that they know nothing and are used to having angry customers (hence the easy "take us to court"quote. The owner wont call us, and the staff wont get back to us!

Approximate cost of services:
$600.00
1 of 2 people found this review helpful.
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Company Response

Hi Debora,
I am sorry to hear of all the trouble you are having with getting a proper liner for your above ground pool. Our owner spoke with someone from your family yesterday and had come to an agreement to order a new liner at no charge to you. The reason for the delay and request for photos of the pool is because no proof of purchase was provided, we want to make sure we get you the correct liner.

We are a company who has been in business for 30 successful years and have done so through our quality construction, knowledge and aftermarket service.

10/10

I used ExpressRooter for various plumbing issues we had going on in our house. The reason I chose this company is because they were listed with Holmes on Homes... The gentleman who came out was not only knowledgeable, but was polite and extremely thourough, and CLEAN! When he left, I had fixtures that worked and no mess left behind. The pricing was also excellent, and I would use them over and over again.... Mike Holmes knows where to find the good contractors!!!

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