damaged unit opened when new kitchen installed but was told we should have opened and inspected unit sooner. Then realized conversion kit for propane not attached as promised. Was told salesman said we didn't mention we were going to use propane. Right. He remembers that from seven months ago??? We live in the country so OF COURSE we mentioned it. Ethically bankrupt business.
- Approximate cost of services:
- $1,800.00
- What could this company do to improve their services?
- Since we spent some $10,000 in their store in one hour, perhaps they could have made it right with this appliance. God knows what will happen when we move the refrigerator in and try that!
- Any advice to offer fellow homeowners facing a similar project?
- They did not call and advise us to check our purchases as they said they 'always' do. So rip off the packaging and inspect the moment you receive them. And shop elsewhere.
3 of 3 people found this review helpful.
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