Reviews

0/10

the warranty starts when you buy the door not when it is installed. So it took them 2 months to install and now the door handles don't function and in winter the doors wont open. look good...dont work.

Approximate cost of services:
$4,000.00
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Company Response

The average install in the window amd industry is 6-8 weeks....all our warranties are from the date of contract due to tracking purposes and the longevity of our warranties bare this mind....... as Sunrise Windows has the best & longest warranty in the market to date..........you even have free window and door adjustments up to one year as this is necessary due to shifting of your home that is not offered by any other company.........so either your door needs adjustment or its the manufacture of the door hardware,Sunrise Windows did not sell you the door hardware Home Depot Ltd did, Sunrise Windows installers installed the hardware for you as a courtesy(Which is why Sunrise Windows only now installs hardware sold by Sunrise Windows),so if its defective you need to contact Home Depot Ltd.........just consult your copy of our warranty issued to you or go online www.sunrisewindow.ca