AB in Toronto

This was my second experience with Michael of Purity Pest Control (May 2017). The first time was in 2014 when our upstairs neighbour came downstairs to tell us she thought she had bed bugs. She hadn't seen any bugs but had a few weird bites and so she hired a different random K9 inspection guy she found online. She was told the dog had alerted in the corner of a room but no other signs were found. We had him do our apartment as well and nothing was found thankfully, but the guy seemed untrustworthy somehow. I always do my research and wanted to be 100% sure we didn't have bed bugs, so I wanted a second opinion, despite the expense. I found Michael of Purity Pest Control online after reading what felt like a hundred reviews. I was able to book an inspection quickly and when he came to our house with his dog he was prompt and professional. The dog did not find any signs of bed bugs in our place OR the neighbours apartment upstairs. Michael even hid a vial of actual contained bed bugs in our apartment after the inspection, to show how the dog would locate them - sure enough, he did. Fast forward to 2017, and a close friend who had visited us recently told us she had confirmed bed bugs and was covered in bites (she had also found one in her bed which an exterminator confirmed was a bed bug). Despite having no bites or signs in our home - bed bugs are my greatest fear so I freaked and my husband and I turned the house upside down. Our box spring and mattress has been encased in bed bug protectors for years now, so anything out of the norm is easy to spot. We found some extremely small live clear/yellowish, oblong bugs on the box spring protector and wooden bed frame. I called Michael and he suggested I send him a photo to help determine if these truly were bed bugs before I lost my mind in panic. Luckily, he was able to put my mind at ease confirming that these were not bed bugs but some other insect (likely psocids - which eat mold etc). I'm sure many other pest control companies would have taken my money and sold me a bunch of unnecessary treatments. If you are looking for integrity - look no further, Michael is simply the best. K9 bed bug inspections are expensive, it's true - but you get what you pay for, and it is the most accurate form of detection available. An inspection by a professional handler and dog is absolutely worth it for the peace of mind and to help pinpoint where an infestation is actually coming from.