The only sign that Charlie was here is my spiffy new sink! He left the areas where he was working absolutely spotless. The installation didn't go as smoothly as we thought it would (Ikea) but Charlie figured out how to solve every problem that came up.
Charlie is very responsive to phone and better, email, my preferred method of communication. I also have a very odd bathroom fan that he will be fixing and going back and forth on suppliers and possible solutions was easy and friendly.
Living alone, I always feel a bit weird about having relatively random tradespeople in, but Charlie is so friendly and professional, I feel totally comfortable with him and would recommend him to anyone.