I made a purchase at the brick at Kennedy commons on the 30 march. I have still not received the bed two months after. I have spoken to about four persons who were supposedly managers with absolutely no help and lots of attitude. Today for the second time I was there in person hoping to have the matter resolve. The manager was totally unhelpful and did not try to hide it. The whole process of dealing with the brick has left a really bad taste in my mouth. Never again will I purchase anything from any brick store. The basically had my money for two months with me paying interest on my card and no bed .today I finally cancel my order and ask for a refund after having the misfortune of meeting a manager who have absolutely no concept of what customer service is about. If you pass a brick store I would recommend you keep driving, don't stop and save yourself the trouble from ever encountering one of them.
- Approximate cost of services:
- $1,000.00