Durabuilt was very patient as a searched for window replacement quotes. They were able to adjust their quote to be more competitive. I decided to go with Durabuilt because they offered the best price and I appreciated the sales rep's (Gordon) efforts, he provided prompt responses and was very willing to work with me to get what I wanted. I replaced all 12 window inserts in my rental property in May 2017. The windows are nice and we have had no issues so far. The installers missed a few minor items when they did the install (did not cap one window), but they were quick to come back to complete the job (within a week). I recommend holding back a portion of the payment until the work has been thoroughly inspected. This is probably a good idea for any work of this nature. I suspect that holding back payment improved Durabuilt's responsiveness to my installation concerns.
- Approximate cost of services:
- $10,000.00