Baycliffe Homes Inc built our first home in the GTA. We were generally happy with the quality of the construction. The materials used were reliable and durable; the home was finished well before the closing date; the value for the money was excellent; and the sales experience was relatively smooth. The house was nicely built although attention to detail could have been improved. Our biggest challenge was with after sales customer service. Baycliffe did not, for the most part, honour our PDI, 30 day, and 1 year defficiency list. We had to follow up several times and most often they did not return our calls. We eventually gave up. Thankfully most of the items were cosmetic in nature and none were structural. However, our experience could have been improved significantly had this builder paid more attention to customer service. Overall, we give it a 2 out of 5 rating and would feel somewhat netural in recommending it to others.
- Approximate cost of services:
- $200,000.00