Dom in Brampton

This for the the location on Bovaird in Brampton. We ordered quite a few items which i was very excited about at the time but that was very short lived. I placed my order in Sept/2010 and lets just say we are at April/2011 and I still have not received one of the items i paid for. We were told that the sofa's would take 6 weeks and they were custom made but everything else would take not even a week...great! So we finally got the sofa's in January but that was after 2 missed appointments(which wasted my day and time waiting at home for nothing) then we went to assemble the beds and of course after my wooden stairs being tracked on by wet shoes and dirt on my carpet because they wouldn't take off their shoes or put anything down the bed was broken in about 5 spots. We called them right away when this happened and they told us in 2 weeks they will send up another one. So after calling since of course we did not receive a call after the two weeks we repeatedly were being told that the manufacturer wasn't getting back to them and that they wanted pictures. Ok no problem so we sent the pictures and again were told two weeks. We waited from Jan 2011 to March 2011 and the bed is finally there so all we need to do is have it delivered right?! Apparently not...we have had 5 missed appointments some of which they call at 9pm to let us know that they can't make it because they are too busy. Dealing with the staff from this facility is the most frustrating and mind knawing experience that anyone should ever have to deal with. We are in April and I'm still waiting. They are the worst, the most unprofessional and the most bull crapping people to deal with. Please take the bad reviews that you are seeing and please understand and listen when we are telling you not to buy from this establishment. It is not worth it. If I had to pay a $1000.00 more for ontime delivery respect and consideration I would have paid it in a heartbeat. If you choose to still buy from these people, please read the back of the receipt that you sign. You will notice they get compensation for everything but when anything is their fault you will receive NOTHING for it. Good luck.