two leather grand salon couches
I purchased 2 leather grand salon couches which I loved as far as style for my family room. They look beautiful and were a bit too firm to begin with but have broken in wonderfully. I have had them for about 10 months. I have recently noticed they are sagging in the middle. The leather still looks good and everything else is holding up but the middle seems to be sagging. I don't know what to do about this. I can contact the dealer Joshua Creek and see what can be done to correct it. It is disappointing as I do love the couches and they are both very comfortable and stylish. They are the perfect size style and colour for this room. They leather seems to be of good quality and I'm happy otherwise. I need to have the sagging addressed. I hope it isn't the frame that is giving out because they are almost new and I would hate to have that happen. Being leather, the couches were a bit expensive and I'm going to be upset if this can't be rectified. I have had couches that were not as expensive last 15 years without issue. I got rid of them because they were dated, wrong colour and out of style but they wore extremely well and were of excellent quality made by Future Fine furniture.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
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