We purchased and installed one Lennox Furnace, one Lennox Air condition, Media Air- cleaner, Humidifier and Hot water tank last year in March. The salesperson was very informative and explained all our questions to our satisfaction.
As for the installation, everything still works one year later, with no major problems.
The job was a big one and it it took the installers a full day just to disassemble and remove the old furnace (1970s vintage monster), so I will give some leeway to this review. All of the old waste was removed cleanly.
However, due to the extended removal time, this meant that we were without heat for that night and most of the next day.
We were not informed ahead of time that we would be without heat for the night, and being March, the house got very cold. Luckily I already had a couple radiant room heaters in storage, otherwise we would have had to find somewhere else to sleep.
Some other minor complaints which keep this from being a 10 start review are:
- plaster and cement debris was left around and under the new water heater. Otherwise the area was left clean.
- the opening in the wall for the piping to the A/C was not sealed correctly (I later used some spray foam to seal it). It was only loosely packed with some loose foam sheeting.
Bottom line: Everything was installed and works fine. Price was reasonable. Some minor complaints.