Reviews

10/10

HMA Carpet did a nice job replacing my worn out carpet runner. They are prompt, clean, and competitive. Highly recommended.

Approximate cost of services:
$1,000.00
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2/10

I had a few items to be moved from my daughter's condo to my house, plus a used stove to be moved to my brother-in-law's condo. They provided a quote of $675 + GST, but the final invoice was $1016 + GST, a whopping 50% over the estimate, with no changes in contents, date/time, location. If I had been given an accurate estimate I would not even have bothered with the move - the moving cost would have been higher than the values of the items.

Approximate cost of services:
$1,148.00
1 of 1 people found this review helpful.
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Company Response

Dear Dominic,

We thank you for being our customer recently and appreciate your feedback after the move. We are sorry that you had less than a satisfactory experience with us.

We do our best to provide our customers with as accurate as possible moving quote. Every quote is based on the information provided by the client to the sales agent where every detail matters and can affect the total time. Therefore we have included into every moving quote sent via customer portal a link to “Your rights and responsibilities” to help our customers make an informed decision and get prepared for the move.
You have been provided with a non-binding quote, which means that your final bill depends on the actual time that the move will take.

Every move is unique, the moving process and time can be affected by many factors: layout at each location, walking distance from apartment to the elevator, elevator and dock accessibility, walking distance from/to the truck’s parking slot, reassembly works, driving distance and traffic, downtime while waiting for elevator/keys, unpacked miscellaneous and loose items, etc. The above mentioned reasons add up on the total time and we hope that makes sense to you. The moving crews are trained to provide an efficient and smooth move, however they cannot be faster lacking care of the items and safety measures.

We do hope that you give us a chance to assist you in the future for a better experience.

With warm regards,
MM Customer Care Team

10/10

I was looking for a hot water tank to replace my 23-year old rental tank. Jeff from Family Comfort was very prompt in dropping by and providing quotes for some different options. <br><br> I decided to buy my own tank (found one on clearance) and have Jeff do the installation. He did an excellent job with the installation, and even made an additional follow-up trip to make some enhancements and replace some optional components, at no extra cost to me. <br><br> I highly recommend Family Comfort. They are punctual, professional, courteous, honest, and very competitive in pricing.

Approximate cost of services:
$350.00
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10/10

I had Cozy World replace the air conditioner and the furnace back in June 2008. The installation was prompt and neat. One year later a leak developed in the coil. Instead of trying to patch it up, they actually replaced it with a new coil which has worked perfectly since then. I have recommended them to my neighbour who also needed his furnace replaced.

Approximate cost of services:
$4,000.00
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