Jamison came with an outstanding recommendation, which we acted upon. Jamison Furnace is a family business that takes pride in its sales and service reputation and from our experience Jamison lived up to that reputation. My wife's asthma disorder prompted the purchase of both an air conditioner and HEPA filtration system. When receptionist, Susan, became aware that my wife's asthma condition was being aggravated by forest fire smoke she put us on a priority list that resulted in our installation being done nine days earlier than scheduled. Susan has kept in touch following installation, on one occasion informing us that there is a Canada Revenue Agency provision for rebates on both A/C and HEPA filtration for those individuals suffering from respiratory disorders. Curt Jamison, Susan's son and company owner, even offered to visit our home at 9:30 in the evening to discuss a concern that I had. Both the person who did the quotation on our job and the installer are professionally-trained individuals who clearly know what they are doing. The installation looks better than other A/C installations in our neighborhood. Several weeks after the installation it was determined the A/C was undersized and within a matter of two weeks the unit was replaced by a larger system, at no additional cost. Such outstanding service and customer support is beyond what one can expect in today’s retail environment. Mr. Curt Jamison and his employees definitely practice “Service above Self”. Clearly a Five-Star performance by Jamieson Furnace!
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Wow! Thank you Paul for the fantastic review! I am so delighted to hear that the Air Conditioning and HEPA filtration system have helped with your wife's asthma. Thank you also, for appreciating and valuing the quality and level of professionalism the Jamison Team provide. I have enjoyed our conversations from your initial call Paul.
Thanks again from the Jamison Team!
Susan Jamison
Office Manager
Jamison Furnace and Air Conditioning