My in store experience went well; however the third party contractor they use for the delivery was rude, unreliable, and delivered the products damaged. When I contacted Structube to discuss my issues with the contractor they informed me that "it wasn't their problem and there was nothing they can do about it". This made me realize that once they receive your money and leave the store they will not take responsibility for the product; however they need to realize the third party contractor reflects very poorly on the Structure brand.
- Approximate cost of services:
- $1,000.00
- Company Response
We're sorry to hear that you did not have a pleasant experience with our in-home delivery service. Please know that your feedback is extremely important to us as it assists us in ensuring a smooth and satisfactory shopping experience for our customers.