Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are very, very pleased with the job Andrew, Kyle, Felix and Andre of Hoerner Heating & Plumbing did. The company does excellent work. We will be in touch again. Regards, C & B

Approximate cost of services:
$14,000.00
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Company Response

Thank you so much for providing feedback to our company.
Being able to serve you on an ongoing basis over the last Approx. 7 years has been such a pleasure. We at Hoerner are so fortunate to have wonderful clients like you. Thank you again and we look forward to the opportunity to be of service again.
Best Wishes Tracey

9/10

1) We were pleased with the overall job. 2) We had a few problems, partially due to our lack of understanding of terminology - e.g. frieze board. Eni's check-in during the work permitted clarification and correction. 3) The crews worked quickly and professionally and were able to make adjustments on site when required. 4) Sabrina and her assistant were very helpful in scheduling the work during a period of difficult weather. 5) Recommendation: since photos were taken of the job for estimating purposes, perhaps those photos and comments detailing the work to be done could be attached to the quotation. This would ensure that both parties understand the work that is included in the contract.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Bill for your constructive feedback. I’m glad we were able to clear up some of your issues, and get the job done despite the weather conditions. If you have any other inquiries, feel free to give us a call at 416-213-1772, or email us at sales@royalcrownaluminum.com.

Take care,

Desiree Graham