Cindy in Richmond

I purchased new appliances from Ben's for my kitchen reno. Unfortunately, there was an issue with the fridge as the alarm kept going off. I contacted Matt at Ben's at and he was extremely helpful through the process although I had to deal with Whirlpool (which wasn't a great experience). However, Matt always followed-up with me and ensured that the issue was resolved and in the end I got a new fridge, as the fridge was still under warranty. The delivery guys, Kevin and Kurt, are amazing as well, they give you a 2 hour window and update you if there are any issues. The whole team at Ben's is courteous, kind, helpful and efficient and I'm glad I bought my appliances there as this kind of customer service is hard to find these days. I would definitely recommend them for any purchase or renovation!