Contacted Genesis Roofing to make small roof repairs after a heavy wind storm. Quoted $300-500 and said they would do the work the next day or day after. It was 4 days before they showed up, fixed 2 shingles, hammered 1 nail in, and left after only 15 minutes. They charged $452 for this work, cost of the materials was small, so basically charged $1600 per hour. I tried to talk to the manager after this, to get an explanation, but my calls to him were not returned. I asked that the invoice/receipt should be mailed to me, it wasn't. I was even asked to pay again, 4 days after I paid the amount in full. I would not recommend this company to anybody. I feel I've been ripped off, and treated with contempt, my requests have been ignored, and as a further insult to injury, the workman, when he called at my house to do the work, called my pug dog a monster!
- Approximate cost of services:
- $452.00
- Company Response
Thank you!