Karen in Toronto

I love to place negative stars if possible. Poor after sales service and never hear back from them after several calls on their poor quality products. I have replaced 3 windows with them early this year, the installers pulled the window frames off from the wall during installation and never come back to fix it for me. I ordered the frosted windows for my bathroom and my husband can clearly see my face and colour of shirt, I called them and they sent the installer for testing. The installer was surprised how clearly he would see me from my daughter I easy under the so-called frosted windows. Then after that I have to call them to follow up because no one call me back to follow up and I have called the production manager, Kevin as well. This matter had been dragged in weeks and still not hear a words from them. I really doubt on their "excellent customer service" mentioned on their pamphlet.

Can'@t go wrong wirh this. Just had my duct cleaning done last week. Excellent customer service and professional work. I have recently moved and needed to get the ducts cleaned as the previous owners had done renovations in the house and the last duct cleaning service Was outrages. The technican showed me before and after pictures. I will definitely reccommend this company to family and friends, and will definitely use them again in the future.