Jessica Rutherford in Toronto

My husband and I decided that this would be the year to replace our old, bubble-style skylight in our third floor loft space. The first contractor who came told us that we also needed a new roof, and so the search began for a contractor. As part of this process, we experienced some quotes that were outright ridiculous (recommending replacement of all our roof boards), to downright rude (one contractor who refused to even come and quote once he found out we were getting multiple quotes). Our contact with Keating was friendly and professional from the very start. They arranged to have someone come and quote within a couple days of contact, and provided the most comprehensive and detailed quote I have ever seen. Their sales and service rep, Vlad, was always polite and professional, often going out of his way to answer questions and address concerns (even on the weekend if necessary). The work crew, led by Justin Keating, was always timely, polite and professional. Every single person working on my roof was safely tethered and fully insured. They arrived on time and left everything exactly as they found it. Even when they ran into a snag, such as the hydro line shorting out from accidental contact with a piece of aluminum, they dealt with the issue until it was resolved and I didn't need to worry about a thing. John Keating came to our place that morning to ensure that everything happened as it should and a live wire was not left unattended while they waited for a Toronto Hydro crew to arrive. The situation was resolved and the crew stayed on and even worked in the drizzle on my siding to do what they could before the day was over. By the time the job was finished, there was not a single detail that was overlooked. This is a company that misses nothing. This was a big job for us, and it was not cheap, but trust me, you do not want the cheapest roofer working on your place. Our third floor loft is now fully ventilated with a beautiful skylight and our home (in my opinion) is a hundred times more beautiful. This was an investment in our home and worth every penny. Thank you to Vlad, Justin and John Keating, and the crews who made it all happen so seamlessly. I will recommend this company without hesitation to anyone who requires an honest and top-quality roofing contractor.