Reviews

10/10

Work: Replace garage and shed roofs, new gutters on full house, garage and shed and minor chimney re-pointing. The price was great compared to the other companies I had come out. Darrell is friendly, knowledgeable, on time, and always responds to emails. His crews got the job done faster then I expected and the results look great. There was no pressure for payment. Darrell did not even bring up payment until a few days after the job was done, giving me time to review their work. Overall, Millwall is one of the best companies I've dealt with over the years. I'd recommend then to anyone.

Approximate cost of services:
$6,500.00
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Company Response

Thank you, Scott. We want our customers to see the finished product and payment will come later. I appreciate your kind words. -Darrell Macdonald Owner of Millwall Roofing.

10/10

I had them come out a number of years ago to re-roof my house and I'm still happy with their work. They removed two layers of asphalt and one layer of cedar shingles, then put down plywood over top the old spaced sheathing. Their work was fast and cleaned up every day before leaving.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so much for the great review Scott! We're so happy that our work stands the test of time. Thanks again!

10/10

I had them come in and replaced my 40 yo furnace with a nice new one, rotated the placement, install a new gas hot water tank and lined the chimney. The guys arrived on time, were one of the cleaner workers I've had come in to my house, and stayed until I was happy with their the job. Their communication was good and they asked me how I'd like things run instead of just doing whatever would get them done quickest. I would recommend Canada Furnace to anyone that asks.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Scott, Thank you so much for your great review. I really appreciate you sharing your experience with us. I am very happy to hear that you had a great experience and i will make sure that the installers read this. Kind regards, Ryan - Operations Manager

0/10

Avoid using them. They will not follow up on any problems after the payment. They made 3 mistakes with my shower stall glass, 2 of which contribute to water escaping into the bathroom. And due to their mistakes I cannot even attach anything to the door to reduce the water escaping. Derrick set up a time to come look but then didn't show and is not returning my calls... Unfortunately my wife paid them so it appears I'm out of luck. Update: After 3 weeks finally got Derrick to come out and assess the glass. He agreed was botched and "wouldn't be happy until its done right". Its been over a month since he came out and he still won't confirm that the replacement glass has even been ordered...

Approximate cost of services:
$1,800.00
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