My experience with T-ROC was awesome and I cannot say enough great things about them!
T-ROC built us an aesthetically pleasing, solid outdoor front and rear wood decks for our semi-detached home in Toronto in a timely manner, with excellent service and execution throughout. They were highly organized, attentive, detail oriented, transparent, flexible, accessible, and swift in their responses and site follow-up, which I highly valued.
T-ROC assessed the site carefully, prepped properly and were organized and operationally tidy the entire time. I made a couple of additional requests (wire mesh and metal sheet installation), and T-ROC incorporated these without any issue.
Perry, at the helm, is top notch to work with and he oversaw the project from scope to completion, including budgeting, hiring a structural engineer and to obtaining the required permits. I found him professional, honest, reliable, organized and accommodating to our requirements for implementation, not to mention his patience as we worked through the initial wood selection.
Our project stayed on budget, and in fact there was even a refund from the initial material deposit which we opted to use to undertake a few extra items. Throughout the project it was apparent that Perry’s commitment to delivering excellence in construction and service trickles down to his team.
Cam, our Contractor Site Supervisor, was super nice, uber smart and talented, and constantly thinking outside the box to solve and navigate site issues that arose. Cam never failed to present options with sketches for our approval prior to execution. We were always notified of the next day’s work plan. Cam worked well and in a respectful manner with the City’s inspectors and our neighbors.
His crew, Rodney and Anthony, showed up each morning with a great attitude and work ethic despite the challenges presented by the weather and pandemic.
I was able to check-in on the project in detail remotely via T-ROC’s software, which I found invaluable, with T-ROC’s posting site updates up to twice a day with photos, videos, daily logs, future day’s work plan, emails, including files of project drawings and finances. This kept me very well informed, as if I was on-site at all times.
I highly recommend T-ROC to anyone looking for a trustworthy professional contracting company whether for a small or large project. Excellent standards of work, impeccable service, and they listen, offer options, and then advise appropriately. This really helped take the stress out of our project… and they are super nice guys to work with. I am already looking forward to working with T-ROC on our next project!
