I purchased a leather sofa, at the Brampton Location, and could not believe the level of poor service i received. First off the sales person told me the sofa i purchased was %100 leather, when later i realized the sides, and the back were synthetic. When i informed the salesperson I expected a %100 sofa which i was told, he told me your better off with fake Leather anyway,it lasts longer. When i told him, i want to return the couch, he said it will cost me another $70 to come pick up the couch, which was miss represented. He once again told me i should keep the synthetic couch , because it really is better than Leather. I then asked for the phone number for the head office, and they said they are not allowed to give out that information.(Whats the big secret) Some guy then appeared, who identified him self as the district manager told me have a good day sir, i'm welcome to take my business elsewhere. Easily the worst, and strangest exp ever!
- Approximate cost of services:
- $1,400.00