Astra

I cannot express how grateful we are for Paul, Brendon and the RoadRunners team. I was nervous about finding movers as you hear so many stories, but Paul and his team are exceptional. Paul did an initial consult to see how much we were moving, what needed to be dismantled, how many boxes..etc. I was pleasantly surprised at how much they actually do for you. Our move was different. We sold our home and while we were renovating our new home, RoadRunners moved us to our neighbours house for storage only..in 40° weather. It was an extremely hot day and the guys didn't miss a beat. They dismantled our large furniture with such care, wrapping each piece so they could be stored safely. We booked our move into our new home on the 17th.. which ended up being the first big snow dump of the year where it snowed 3 days in a row. Paul and the team were early, efficient and fast. Once again, they didn't miss a beat. They completed our large furniture set up by rebuilding the items carefully. They are quick and careful while packing our clothing. My husband and I are still amazed at how smooth our move went - our house is still under renovation so we had limited space to work with. Paul, Brendon and team, thank you. Sorry I couldn't have picked better weather! Both of our moves were seamless..and with kids (and renovations) it can get tricky! We appreciate you guys very much! For those interested in RoadRunners, my estimate cost that I entered is for both moves. First move into storage, second move included furniture set up and garage as storage. Worth every penny!

My parents were experiencing a toilet blockage in their bathroom. As they're on a septic tank, we were concerned about where the issue really was and if it could be fixed. Roy was on his way to a funeral and he still made time to tend to my parents issue within hours. He was efficient, explained what happened and was able to fix the problem right away. Thank you Roy for your expertise and help!

Originally, I read reviews elsewhere on the internet and I addressed the contract term with Leo (who we originally met with through our builder) as we had concerns about the wording on the contract. The 5 year was crossed off and adjusted to what we were told. From that point on, -+Amanda at Deluxe Alarms assisted us with our alarm set up. She was courteous and friendly. It took two calls and/or emails at times to get a response, but once I did, my questions were answered and she was extremely friendly and patient with me. The technician came in and set up our alarm. He answered my questions when we were going over the alarm. The only downside was that there was a small mess from drilling that wasn't cleaned up. It's a small detail, but overall the alarm is set up and we haven't had any issues yet. Even when our telephone provider was experiencing issues in the area, Deluxe Alarms contacted me on my alternate number to make sure that I was aware of the issue. Overall, they did (and are doing) the job for us.