We are having s big headache with Pacesetter. We passed our landscaping inspection 3 months ago but still can't get our deposit back. They never response to emails and keep promising they will send a check but never did! i contacted there seasonal department but it takes weeks before she replies and only promise us that she will talk to accountant but I guess she doesn't care :(
- Approximate cost of services:
- $570,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Lala,
I apologize for the delay you've experienced in receiving your landscaping deposit cheque. I can assure you that your satisfaction is absolutely a priority to us. I have followed up with your seasonal coordinator and she was able to confirm that the cheque has been issued and has been mailed to your residence. We can also be reached at pacesettersales@qualico.com if you have any further questions or concerns. Thank you.