Terrible Service in Niagara Regional Municipality

I have never written one of these reviews before. This company has no understanding of customer service, don't deal with them. They 'forgot' the granite for our island as well as the stove bridge (behind the slide in range). Yes we did pay for these & they were included in the plan. They did find and install the island counter top the following week but it took weeks for them to reply with any plan for the bridge and when they finally installed something it did not match. They promised to fix but have not even called - 2 months since installation FYI. No apologies or compensation to us plus we had to chase them for any action we got!