Reviews

10/10

The COVID-19 pandemic has made us feel very tough when some unexpected things happened. A week ago, I found that my shower column was broken and a lot of water flew out as I turned off the shower. I tried to send an email to Tiana who is a designer for my home renovation project at Kitchen & Bath. I was so surprised to get her response very quickly and promised that their management team including Amir and Shawn will take care of this issue to order new panel for me. I am so touched for Tiana’s professional work attitude with customers. Next day I got a Shawn’s call and asked me about the shower column issue. Today their technician Kosta did excellent work to replace new shower column for my house and also gave a kind reminder for my shower celling problem. The whole process is very transparency. Their service team Tiana and Shawn keep very good communication with me. I am so impressive for their excellent customer service during this pandemic! As their previous customer, my own experience tells me how important to find an excellent company like Kithcen & Bath in the market. I definitely recommend them to my friends. Also, I would like to say many thanks to Hamid’s leadership role for Kitchen & Bath routine running during this special period. Keep safe and healthy to your Kitchen & Bath guys and best wishes to your business!

Approximate cost of services:
$350.00
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Company Response

Dear Rita

Thank you for your kind words.

We are so thrilled you are happy with your renovation and the services you received after.
It truly means a lot to us to maintain our customer satisfaction, specially after project completion.

We wish you many years and joy.

All the best!

10/10

This is my second time to work with Advanced Windows and his owner Mark. Since I had very positive work experience with Mark, without any doubt I made a contract with him for replacement of all of my basement windows. As before Mark and his team are very professional. Shawn did excellent work for us. Based on my experience with Mark, I am very impressed that his team has so rich experience for doors and windows installation with reasonable price! I definitely recommend Mark to my friends and neighbours if they need to replace windows and doors. Thanks a lot, Mark!

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much Rita for this thoughtful feedback. We really enjoyed working with you and look forward to staying in touch in the near future. At Advance Windows the quality of workmanship is one of our top priorities. I want to personally thank you for the referrals you've already sent, and look forward to more in the future. Best wishes to you and your family, Mark and the Advance Team

10/10

Rob did excellent job with great price ! I am very happy to work with him and definitely like to recommend him to my neighbors and my friends! Rob, many thanks to you!

Approximate cost of services:
$2,200.00
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Company Response

Rita, the dark brown garage doors look great! Thank you for any future referal you may send our way.

10/10

My brother is doing renovation for his house. After he made a decision for enlarge his entry door for his house, he got three quotes from three companies and told me it is harder for him to make a decision. I recommended Advance Windows and owner Mark to him since I have known this company for several years due to their excellent business in our local windows and doors market. He took my suggestion and made a contract with Mark. Mark is very knowledgeable about doors and own super excellent installer team. He gave many good suggestions about the door selection and sent installer Jerry to us. Jerry and his guys enlarged the entry door by cutting the brick and then installed a beautiful new door for us. After Jerry finished the door installation, although it was almost 7:00 pm Mark and his brother still came and asked us if everything felt satisfied. Next day Jerry came back to check the door again and told me that he wanted to give me perfect work. The whole team work attitude is very impressive. We couldn't be happier about the new door installation experience and highly recommend them to our neighbors. Recently we will offer Mark another project for windows replacement and truly believe we will get another beautiful result. Thanks a lot, Mark and your team!

Approximate cost of services:
$6,500.00
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Company Response

Thank you for this awesome feedback. It was a pleasure working with you and your brother, and we really appreciate the referrals. I look forward to doing your new window project.
Mark and the Advance Team

10/10

K&B did a entire house renovation during this year (new Kitchen, 2 bathrooms, powder room , new basement, stairs etc.) The first day I met our designer Tiana, I knew I will get great results with K&B for our huge project. Tiana has great vision, excellent personality and very professional attitude throughout the renovation process. She helped to select all of our finish from countertop to flooring, lighting, railing, door style. She made herself available every time we needed her and helped to solve all issues we met. She concerned not with just selling a product but providing us with exactly what we would be happiest with. Without her, I would be lost in the world of possibilities. To be honest, I could not thank her enough. Now with everything being done, finally we have the house we dreamed of. Thank you K&B for all your services. Thanks Amir for your final coordination and efforts in my project.

Approximate cost of services:
$25.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Dear Rita
Thank you for your great review & feed back.
At kitchen & Bath we take great pride in our customer satisfactions.
We are so happy, you got the Home of your dreams.
We wish you and your family many years of joy and happiness in your newly renovated home.
It was a great pleasure working with you, and your family.
Looking forward to your and your friends & family's future projects.
Sincerely,
Kitchen & Bath Team