I emailed Appliance Service Center and received a call back immediately. They were able to get to my place in 4-5 days (over the weekend) so I booked them. In the mean time I called another company and the service repair tech came to my house next day, told me I required some parst and that he would order them and be back in a couple day. He came back, installed parts but that did not solve the problem, he concluded the dishwasher was not fixable. I now was on the hunt for a new dishwasher, only to get a call from Appliance Service Center that they were coming to look at the dishwasher. (I forgot I booked them). I told then straight up that I had another company come in and told me it was no repairable but they insisted they wanted to come. Once Darcy (service tech) came in I quickly realized he was an experienced technician, he ordered some parts, came back next day and all is fixed. I did not have to buy a new dishwasher, their professionalism was exceptional…..nice to know that a service industry that has a low overall customer satisfaction that there still is a company that is trustworthy in Appliance Service Center.