Reviews

1/10

I paid for snow removal from Metro for the first time this season an we just had our first major storm in Ottawa. Guess what, these guys never showed up to plow my driveway. I had to shovel myself out this morning as well as shovel when I got home from work. They are the worse, they take your money than don't show. Other on my street also tired them this season and are in the same boat, all had to shovel. don't get these guys...ever!!! Well guess what, we got 8.6 cm of snow last night an you guys did not show so far today an it is now 1 pm. You never returned a response from my email or message as well from the last storm an I never get Alerts or any other emails from you as well. My driveway is at 132 Highbury park drive Barrhaven.

Approximate cost of services:
$330.00
2 of 2 people found this review helpful.
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Company Response

Sorry you feel this way Troy. It of course depends on where you are on the drivers route. I can assure you every driveway IS cleaned by us over the storm. The first few storms patience is required on the part 0f both customers and drivers.
Ive noted your concerns but without a last name or address I'm hard pressed to be able to investigate your7 are and route.
Thanks for this feedback.
KEN