Our patio set we purchased from Dot Patio began to break down - everything from the umbrella to the fabric on the chairs, to the finish on the table. We returned to receive warranty repair, only to wait 6 months to receive our furniture back. This is completely unacceptable. I tried to be polite, but the staff seemed not to care that it was taking that long, or that I paid top $ only to receive poor quality merchandise. If you're looking to replace your set every year, then this is the store for you! But if you're like me and don't use your patio set in the winter, you're much better off going to Lowe's - not only are their staff much friendlier, but the quality is similar for a much lower price.
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Offer lower prices, or tell the truth about what they sell.
- Any advice to offer fellow homeowners facing a similar project?
- Don't shop here if you want quality or service.
1 of 1 people found this review helpful.
Was this review helpful?