We have used Metro Snow and ice for several years. Each year I say I won't re-book the next year but this time I definetely won't ever use them again. Terrible service. Their website says they arrive 1st - definetely not true. If you don't mind driving through snow in your driveway and over the City plow pile, then go with Metro. I won't the company some of my neighbours have, they're always first and reliable. They gave all their staff time off Christmas day so no service. I understand family and all that but some jobs must work Xmas day. This is when we want to get out and have people in. Unusable driveway makes this almost impossible.
- Approximate cost of services:
- $340.00
- Company Response
Thanks, we in fact did NOT give our staff the 'day off' on Christmas. All drivers started their route at 2 pm Christmas Day 'as announced clearly ' in advance Christmas Eve. And AGAIN at 6am Christmas Day. No other company bothers even advising their clients of their plans. Metro takes the time to.
You can actually navigate through 10 cm' s of snow easily. If you couldn't you would't be able to drive down your 'unplowed city street'.
Let's be. But reasonable here.....all drives were done by midnight.
Metro Team