After reccieiving an end of the year email from Metro saying they would be adding additional tractors, we figured we would give them another shot. Metro has been twice since the beginning of the season (its Jan4 2018) it’s beyhond terrible service... On top of the terrible service you will not receive tracking notifications like the Metro sales pitch says - instead you will get negative and unfriendly emails telling you not to contact them about your problems, they also email friendly Snow updates lol and then say they will come do the job we paid them to do, but wait, then another email saying they won’t be coming. This is terrible waste of money and time, also your state of mind after reading there communications. 0 our of 10
- Approximate cost of services:
- $335.00
- Company Response
Sorry you feel this way. You can simply 'unsubscribe ' from all these emails if you feel they are irrelevant. Most customers (especially seniors) appreciate being kept informed of changes or issues.
I'd rather inform people then have them 'fly blind' during storms like most other companies where the customer has no idea even if their provider is coming out or not.'
Thanks Tyler
Ken