STAY AWAY FROM WESTEND METRO SNOW REMOVAL....
Christmas day- ruined. They showed up at 11:30 pm, my plans were cancelled. 2018 01 08- still no one. Car on the road! Sent emails- no response. "After" office hours- so no one there to answer the phone. Sending emails- and will pursue compensation. Contract is meaningless. Yup- Neighbors driveways (with other snow removal contractors)- cleared twice today.
- Approximate cost of services:
- $300.00
- Company Response
We cleared every driveway on Christmas in the westend starting at 2 pm.
All were visited by 6am Boxing Day. GPS reports bear this out.
We're happy to refund any client according to the cancellation policies if you're expectations are higher then that held in the service contract.
Thanks
Metro Team