Reviews

10/10

We heard the rouble signal at 10:30 on Sunday evening and I telephoned the inquiry the next day. Apparently the battery had run down but rebooted itself. Both persons with whom I spoke were fully aware of the situation and were most helpful in reassuring us that all was now in order. Unfortunately, when we awoke this morning at about 6:15, we heard the trouble signal again.... so I'll be calling you, knowing that my call will again be dealt with efficiently.

Approximate cost of services:
$0.00
Was this review helpful?
10/10

Scott arrived, threw down a dropcloth and assembled his tools; opened the fireplace door and proceeded to clean and check every nozzle and surface. We had been unable to start (due to dead batteries in the little black box inside the fireplace). He thoroughly vacuumed the inside, replaced the "coals"; shined the inside door to sparkling. We will certainly call him to service/clean our furnace next April. We are very satisfied customers.

Approximate cost of services:
$213.00
Was this review helpful?
Company Response

Thank you Joseph and Theresa for contacting Gas Fix to service your Napoleon fireplace. As we specialize in the repair and maintenance of gas fireplaces, we provide a service that cannot be matched by others in the industry. Thorough is a word that is used a lot by our customers to describe the service our technicians provide. We look forward to hearing from you in April to service the furnace. All the best! ~ Jason ~

10/10

we have been Deluxe Alarms customers since 2004 and feel very secure with their service. It's like having a guard dog on duty. Silvana Russo is one of the nicest persons and very helpful.

Approximate cost of services:
$240.00
Was this review helpful?