I just purchased a 4 pc sofa set this week and much to my shock and surprise I find out through these reviews that people had horrible experiences with this store. Marni told us that she would call us to set a delivery date, 3 days later and no phone call. So I called her and she told me she would call me back - no phone call. So I decided to go to the store myself and confront her. The store was dead with no customers and her standing by the desk doing nothing. I asked about setting a delivery date and she told me she'll give me a phone call to do that. I found this strange...she couldn't just look through her schedule to tell me right there?? I basically stood my ground and demanded for her to tell me right then when she would deliver to which she came up with many excuses - oh the delivery man has to call me first, oh I'm doing some paperwork. Finally after much persistence she flipped through a calendar and set a delivery date for next Friday which I got her to put down in writing. If I don't receive the sofa set that day, I'm demanding a refund. And if I don't receive it I will take her to court. I've already called the police and consulted with them regarding this matter. It's about time this store gets shut down for fraud
- Approximate cost of services:
- $1,500.00