The delivery service was beyond horrible. Wanted an extra charge to move something about 8 feet out of the way so that way they could actually deliver the furniture. Instead of agreeing to just move the piece out of the way, so that way they could actually deliver the stuff into the house, I had to bring everything in the house and set up myself, moving it around by myself without any help from the two delivery people. By far the worst customer service I have ever received. Not only that, the one piece was a screen that was supposed to come as one piece, and it came in separately because they screwed up the hinge and did not put it back together at all. As an interior designer, I'll never step foot in Cricklewood ever again. There are a lot of other stores that can use my repeat business. F-
- Approximate cost of services:
- $1,000.00