Thermador oven self clean feature not working; oven door lock not locking
Tarah was very helpful and explained the fees i would have to pay. She checked with a technician if he could get the lock in advance so he would not have to come back a second time but that if something else was wrong I would not get charged for the lock. She even arranged for him to come between 12 and 4pm rather than 12-6pm. She responded to my request to email me the details so I would have everything in writing. The technician who came to my place (Campbell) was also great. He was knowledgeable and explained what he was doing. He checked everything was working and tidied up when he was done. Payment with credit card was convenient; receipt was emailed to me
- Approximate cost of services:
- $460.00
- Company Response
Thank you for your review SJ. That's Fantastic! Thank you for review and letting us know about your experience with our company. We are so delighted to know that all our hard work and effort to be an exceptional repair company is recognized. Customer service is at the forefront of all we do either at the office or in your home. We value each and every one of our clients and work hard at being part of the solution and not the problem. At RepairCare we like to say "Don't pull your hair, call RepairCare!" We strive to be fair, professional and ethical at all times. Thank you for letting us know we are reaching our goals. We invite you to call us for all your future repairs needs.
We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, JennAir, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking
To service you better, we have extended our services to include plumbing, electrical and HVAC.
Thank you for choosing RepairCare. We appreciate your business.
Sincerest Regards,
RepairCare Customer Service Team