Reviews

6/10

in Oct. 2010 I signed a contract with Loctite. Foti was our salesman . I paid the 10% deposit as required......the work was to have been done late April of this year . April came and went with no word from company ....I called and left message and had to call back.Was given a cell # where I left a message with no response......after an e-mail sent to Company they arrived early June to dig my driveway.....still no one came to complete job....after more e-mails Greg called to say they would be dropping stones on the 17th of June.....we were going on holidays that weekend so I asked him to have it dripped the first week of July....I tried to call Greg several times but calls were never answered......finaly they droped brick 2 weeks ago.....they showed up without notice this past Wed and returned on Thursday to finish interlocking......I left to go for Appt and when I got back they were done...early afternoon ....2 guys here waiting to get in garage to get a pair of shorts.....when I checked the job it is not completed as per contract....I have to say the job looks very good so far ....the guys were very concerned about getting things done and they seemed to know their job.......when The drive was dug they didn't go far enough to one side.....needs at least a little under a foot to match up with front........they did not wash off the walkway or front step so I assumed they would be back.......haven't heard a word.......they left the back walkway incomeplete and the front step doesn't line up ......hopefully Greg will come check job before the paving begins so as to assure a proper job.....I had a conversation with him last fall and he promised at that time to overlook job ....I haven't seen him yet.....I too am taking him on his word.......I accept the fact that he responds personnally on here hence the reason I have written this review.......the communication with this company sucks so if your in a hurry don't hire them.....if you have lots of patience you'll likely get a good fob in the end....... your up Greg......!!!!!

Approximate cost of services:
$7,000.00
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Company Response

Hi Shirly

Sorry we were really behind in April because of all of the rain in May (the wetest on record)I am sorry I was unreachable for a short time because we had a death in our family I was out of town for a short while. But I have since left messages for you to talk to about the timing for the asphalt driveway have not herd back from you. I will try to call you again tomorrow. This is the first time I herd about any problems with the job I will have the crew come back to repair the problems and I will come to do the asphalt driveway shortly there after and at that time I will inspect the job to make sure everything is good.

Gregg