Our furnace quit right in the middle of a cold spell back in early December. I contacted SIPCO as well as some of the big players in the HVAC business. SIPCO is Etobicoke based family business that's been around for decades. Andy, the owner, came out the same day and presented us with some options. There was no sales pressure to replace things that didn't need replacing such as humidifier and thermostat. There was no pressure to sell us 10 year maintenance plans like some of the others were pushing. A detailed quote outlining the work to be done and cost associated was emailed to us right away. Considering we had no heat in the house, Andy managed to shift some of his less urgent work in order to replace our furnace as quickly as possible. Afterwards, SIPCO dealt with the paperwork required to register our new furnace and AC with the manufacturer for warranty purposes. SIPCO also completed and submitted the paperwork required in order for us to receive government rebates that we were entitled to. So far we're very happy with our new furnace. It runs so quietly we can't tell when it's on. In summary: SIPCO underpromised and overdelivered!
- Approximate cost of services:
- $8,000.00
- Company Response
Over-delivering is definitely a great compliment! So glad to hear you were happy you chose Sipco for what seems to be numerous reasons! Thank you for taking the time to write such a great review Goran.