we woke up one morning to a frezing house., we called reliance and a service tech name jon from canadian air systems called and arrived with in 2 hrs to look at out furnace. he advised us it was our motor that was gone., last year we purchased a protection plan from jon through reliance and we are happy we did he got us heat with 30 minutes of his arrival he had a new motor in his truck which was amazing we where scared that he would have to order the part and return the next day, so pleased with the service and cost savings of having the protection plan., thanks to relinace and canadian air systems we now have heat and protection plan saved us from paying a $900 furnace repair. thank you jon and canadian air systems for your great service and dependabilty