Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had the exterior of our home painted including front deck, window trim, soffit, door trim etc. The job was well done, on time, and efficient with care taken to clean up etc. We have a semi detached but there were a lot of windows to paint around, and the paint on metal has lasted well through the winter so far. We are very pleased with the job and would recommend this company!

Approximate cost of services:
$2,000.00
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Company Response

Thank you! We are glad you loved our work. It was a pleasure doing business with you and I hope to be hearing from you again in the future.

10/10

We found Painters Plus on Homestars, and after receiving 3 quotes, all rather similar, we went with Painters Plus based on the great person they sent to quote us, the fact that the quote was emailed to us, and the general professionalism in the first few interactions. The work completed was excellent quality and we are very happy with the fact that it was done when it was actually scheduled to be done (no delays!), it took a reasonable amount of time, and every person we dealt with was professional and friendly, and pretty accommodating on any requests. I will definitely use Karin and her team again, and feel very comfortable recommending them to anyone who needs their home exterior painted.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for your feedback. It was a pleasure working for you!! We are so pleased that you are happy with our results. That is our goal with all our customers. Thank you again for taking time out of your busy day!!

10/10

We bought an older home two years ago and needed one window replaced (bathroom window). As well, our basement door was poor quality and it had been cut to fit a non-standard door shape. We purchased a custom-sized steel door that had to be ordered specially. Our interactions with sales rep Danny Myles were great - he came to our home, was organized, presented options to us clearly and sold us exactly what we needed. Our installer was very professional and did an exceptional job in fitting the window and door. There was a lag time of about 6 weeks in waiting for the custom door, but we were advised of this up front. The prices with Pollard seem to be mid-range, and the quality is very good, based on our use of the products since the installation. All in all a very pleasant experience dealing with Pollard, and we will use them again when we need to replace more windows.

Approximate cost of services:
$2,300.00
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