This is our 2nd Remodel with Vail & Co. Our opinion has not changed. Our original review was dated Dec. 26/22. The pictures all speak for themselves. But I would like to thank Rebecca for going above and beyond for the countertop we wanted. She knew how important bathroom uniformity was to us. We did have a hiccup with the cabinetry which was immediately corrected and their was a tiling miscommunication which was rectified that same day. Tyler and Chris would not leave the jobsite until the tiling situation was corrected. Again proving through their actions that customer satisfaction is #1. Your home will be cleaned up and vacuumed every day b4 they leave. You won't get Vail & Co. because they are in demand but when you do they will dedicate 100% of their time to your project. They will not leave you in the middle while they go and work somewhere else. I would hire this company again in a heartbeat...you can trust them with your $ and your home. Thank you Bryce for the great deal, Rebecca for going above and beyond, Melissa, Donna and most importantly Tyler and Chris without you guys none of this would be possible. Thank you again from the bottom of our hearts and we will see you again in our future!
- Approximate cost of services:
- $20,000.00
- Company Response
Thank you Brian for the kind words. It was an absolute pleasure working with you again. We hope you enjoy your new bathroom Oasis. Wishing you all the best.