We had a rat issue in our basement. On the phone I was told he would come out assess the situation, find/fill in any holes and trap the rats. He looked around my foundation and didn't find any holes. I found two separate holes that you could tell where the rats were coming in. He suggested I fill them in. That is why I hired him. I had to fill the holes myself. Also, he left before all the rats were caught. I am still trapping them. To be fair, he did catch a few rats. My problem is that I had to fill the holes and he left before our problem was solved. Save your money. Do a google search on rat traps and find/fill any holes around your house.
- Approximate cost of services:
- $350.00
- Company Response
Hey Devin, I'm sorry to hear your experience with us didn't meet your expectations.
It's not uncommon for us to guide our customers on how to easily seal up things around the house, a lot of DIYers enjoy this bit of advice instead of having to pay extra fees. If the work needed was out of your ability we should have done it if the price quoted was agreed upon. If you're still experiencing problems please contact us and we can arrange for a followup visit.
