I used Mancuso Paving based on the reviews I had seen on the website. Their rating used to be 9.7 when Veli was around. Initially it all looked okay to pay a premium for the good work and the quality of service. However, once Veli left Mancuso, things did not remain the same. The driveway was paved on a day when it rained despite us warning them that it was not a good idea to do it on that day. I had held back some amount, as after Veli departure, there were several things left incomplete, as well, I was not satisfied with the quality of work performed on my driveway. Then one day Leo came to my residence threatening me of legal consequences. Leo was very confident that based on his years of experience, the driveway would not crack in 10 years. I was given a 2 years warranty. In 4-6 months I started to notice cracks on my driveway. I approached Leo and someone came by, did some patch work, leaving my driveway looking worse than before. After another 3 months cracks were noticed not only on the same places but in other areas too and they started getting bigger. I called Leo and was informed that I should wait until summer. I was promised that the entire driveway would be redone.
Over the last 6-8 months I kept calling and received promises of a call back to set an appointment. Lately I noticed that my messages were being ignored. Leo had all the time in the world to come to my residence personally when his money was held back. Now he has become a very busy person that he cannot even respond to my emails and phone calls. I went back to the review section and I have noticed that their rating has gone down considerably since Veli left the firm. Please do not get deceived by the old review on the website, you will get fooled.
- Approximate cost of services:
- $20,000.00