Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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Fixerupper from Whitby
Fixerupper from Whitby
3 reviews Whitby, ON
1/10

Windows

Exceptionally unhappy with Brock. Really felt that going with a reputable, long standing company that spending $30K they would be the best to deal with. Felt confident with sales fellow Mike. Well - here I am 10 weeks later, I have no windows and am only now being contacted for final measure before they can fabricate. 10 weeks I should have been at install, not a re-measure. Now I get to wait approximately another 4-6 weeks to have an install. I ordered in 2 separate contracts - one was remeasured on Sept 21, 8 weeks and still no install date for those. It has been 10 weeks since contract was signed. When you order they say 4-6 weeks, although contract says up to 10. I'm at 8 (for second contract) and I doubt my windows will be ready in 2 weeks. I do not recommend Brock. Salesman now won't return emails and head office doesn't seem to make an effort to get a hold of you either when you leave messages. They leave message and say they are leaving office in 30 minutes. Exceptionally disappointed, really thought Brock was better than this.

Approximate cost of services:
$300,000.00
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